What to expect
How to prepare for your appointment
What to expect when you arrive at the clinic
Understanding how you need to care for your pet after surgery
How to prepare for your appointment
Please bring the following items to your appointment:
- A carrier or crate for your pet with clean bedding inside.
- Proof of qualification for our program.
- Photo ID with your name and address that matches your proof of qualification.
- The best phone numbers to reach you at should an emergency arise.
- Cash or credit/debit card for payment.
Please note: If you do not bring adequate proof of your participation in a qualified government program, assistance program, or qualified income for your entire household, we will not be able to perform surgery on your pet until you can produce this documentation.
Children under 18 cannot qualify for or authorize surgical procedures on pet patients.
Other things to consider
- Please do not feed your pet the morning of surgery unless they are under five months of age, in which case, they should receive a small amount of food (approximately one-third of their normal morning meal) prior to check-in. It is fine for them to have water at all times, regardless of age and even right before surgery.
- If you have a dog, please walk them prior to check-in so they may go to the bathroom prior to being kenneled.
What to expect when you arrive for your appointment
- When you schedule your appointment, you will be informed of the location for your appointment.
- When you arrive, our check-in staff will ask for your and your pet’s name, as well as proof of your qualifications for our program and photo ID.
- They will also go over the anesthetic release form as well as our client questionnaire, ask if your pet has any health concerns or allergies, and answer any other questions you may have.
- They will also ask you if you would like to receive any additional services such as microchip identification or rabies or distemper vaccinations.
- Next, one of our veterinary technical staff will weigh and preliminarily examine your pet to identify any obvious health concerns that may require postponement or cancellation of surgery (dehydration, upper respiratory infection, heart disease, term pregnancy), as well as check for hernias, cryptorchidism (undescended testicles), signs of previous surgery or pregnancy.
- Based on the examination, they will give you an estimate for your surgical fee. You will pay at this time and be provided a receipt.
- If any concerns arise that may require postponement or cancellation of surgery, the veterinarian will be asked to perform a more comprehensive exam on your pet and will provide you with recommendations.
- We will place an ID necklace on your pet and answer any additional questions you may have and provide you an estimated time to pick up your pet.
Other things to know
- After you have dropped off your pet, the veterinarian will perform an examination on them and prepare physical exam notes for your records and information.
- When the time is approaching for your pet’s surgery, s/he will be brought onto the mobile surgical unit into a clean and comfy kennel where they will be sedated.
- After sedation your pet’s abdominal hair will be trimmed and s/he will be prepped for surgery. Then they will then be moved into the surgical suite for surgery.
- Your pet will be monitored closely from the comforts of their cozy kennel on the truck until they are awake enough to sit up, at which time they will be moved back to their own kennel.
- S/he will continue to be monitored and comforted by our technical and volunteer staff until you arrive to take them home.
- At discharge, our staff will go over the postoperative instructions, any pain medications that we will be sending home, physical exam findings, and your invoice for your pet’s services.
How to protect your pet's incision
They will also give you contact information should any concerns or emergencies arise following your pet’s surgery.
Caring for your animal after its procedure
Additional resources to help you care for your pet